Returns will only be accepted if the product has a manufacturing defect or damage that is visible when opening the box. To request a return, you must: Record a clear, unedited video while opening the package, ensuring the defect or damage is visible. Submit the video on WhatsApp within 24-48 hours of delivery. The product must be in its original packaging and unused.

If the submitted video clearly shows a defect or damage, your return request will be approved. Refunds will be processed within 5-7 business days and credited to your original payment method.

We only replace items if they are defective or damaged. If you need an exchange, please contact us within 24-48 days of receiving your order with the required video proof.

We strive to make returns hassle-free. If you need to return an item, please ensure it is in its original condition and packaging, make sure the proper video is captured. Contact our support team for assistance with the return process.